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NetImpact Strategies, Inc. is seeking to hire an IT Service Desk Specialist to support a Federal agency.
This role is located 100% onsite in San Antonio, TX. May require occasional travel.
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NetImpact Strategies seeks a Federal Growth Executive to expand our business across federal civilian agencies. NetImpact combines established federal delivery experience with commercial software innovation to help agencies modernize systems and improve mission outcomes.
This executive will be accountable for generating and closing new business, expanding existing customer relationships, and converting NetImpact’s contract vehicles and capabilities into revenue. The role requires a hands-on leader who can identify customer needs, shape opportunities, demonstrate solutions, and lead pursuits from initial engagement through contract award.
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NetImpact is seeking a SharePoint & Knowledge Manager to design, administer, and optimize enterprise content platforms supporting internal and external stakeholder engagement. This role blends strong SharePoint engineering and administration capabilities with structured content and knowledge management to build scalable intranet and extranet solutions, implement automated workflows, and maintain a centralized communications hub as the authoritative source for enterprise content.
The ideal candidate will architect and manage small content management system (CMS) in Microsoft...
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NetImpact Strategies is seeking an experienced Service Desk Support Staff to join our onsite team in Bethesda, MD. The ideal candidate will manage incident handling, provide technical support, coordinate call center operations, and oversee user support activities. This role requires excellent problem-solving skills, the ability to manage escalations, and proficiency in maintaining
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The Aviation Industrial / Organizational (I/O) Psychologist will provide expertise and hands-on strategy, planning, and execution support to drive adoption of our modernization initiative. Thisproject represents a large-scale, safety-critical transformation affecting operational systems, workforce processes, and organizational practices across the National Airspace System (NAS). As the I/O Psychologist, this expert ensures human performance, workforce adaptation, and behavioral risk considerations are systematically integrated into the Program’s organizational change management (OCM) activities. This role applies behavioral science, human factors expertise, and organizational research methods to inform change strategies,...
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NetImpact Strategies has an opportunity for a Learning / Change Specialist – SIAM Change Management to help service providers and end users adopt coordinated IT service processes, governance, and workflow changes as part of a multidisciplinary team supporting a federal customer. The mid-to-senior specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.
Responsibilities
- Develop change impact assessments and adoption plans for approved SIAM processes and ITSM workflows.
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NetImpact Strategies has an opportunity for a Learning / Change Specialist – Communications to create timely, audience-specific communications that support technology releases, user readiness, and adoption as part of a multidisciplinary team supporting a federal customer. The mid-level specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.
Responsibilities
- Plan and execute stakeholder communications aligned to releases, training, onboarding, and workflow changes.
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NetImpact Strategies has an opportunity for a Learning / Change Specialist – Curriculum & Materials to develop clear, accessible learning products that help federal users adopt enterprise applications and approved workflows as part of a multidisciplinary team supporting a federal customer. The mid-level specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.
Responsibilities
- Design and maintain instructor-led, virtual, computer-based, microlearning, simulation, and job-aid content.
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NetImpact Strategies has an opportunity for a Learning / Change Specialist – Live Instruction to deliver engaging, role-based instruction and hands-on enablement for users of federal enterprise applications as part of a multidisciplinary team supporting a federal customer. The mid-level specialist collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.
Responsibilities
- Deliver live instructor-led, virtual, and hands-on training aligned to approved role-based learning pathways.
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NetImpact Strategies has an opportunity for a Training & Enablement Lead to lead a coordinated learning, enablement, and adoption program for a complex federal health IT environment as part of a multidisciplinary team supporting a federal customer. The senior leader collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote.
Location Requirement
Remote (United States). 25%–50% travel. Travel is subject to project needs and authorization.
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We are seeking a highly skilled Security Engineer to join our team, specializing in implementing secure and resilient infrastructural modifications and advanced IT security enhancements to join our onsite team in Bethesda, MD. In this role, you will manage ITIL-based configuration and change management framework, ensuring alignment with NIST SP 800-128 guidelines. Your responsibilities will include overseeing the deployment and maintenance of both cloud-based and on-premises infrastructure, utilizing next-generation cybersecurity strategies to optimize performance and security. If you possess these skills and are passionate about maintaining high security and compliance standards through...
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NetImpact Strategies is seeking a hands-on Technical Architect to lead customer-facing application development and modernization initiatives. You will work directly with customers to understand their applications, business processes, data, integrations, and modernization objectives, then translate those needs into production-ready architecture and software.
The ideal candidate combines traditional software-engineering depth with hands-on experience building and deploying enterprise applications on Appian and/or Salesforce. This is not a platform-administration or low-code-only role. You will use modern AI-assisted development tools to generate and accelerate code, tests, documentation, and...
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NetImpact Strategies, Inc. is seeking an experienced IT Systems and Cloud Administrator to provide technical support and administer the company’s Microsoft 365 environment, Windows endpoints, and Azure cloud infrastructure. This position is responsible for resolving escalated IT issues, provisioning and maintaining cloud resources, supporting cloud-based application environments, providing Tier I support for the AIForge software product, and assisting with the company’s cybersecurity and CMMC compliance program.
Key Responsibilities
- IT Support and Microsoft 365 Administration
- Provide Tier II and Tier III...
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NetImpact has an opportunity for a ServiceNow System Administrator to join our talented IT Services team. This is a 100% remote position. We are seeking candidates who can demonstrate their ability to perform with agility and act with an understanding of the importance of the customer’s mission--delivering value by managing dynamic environments, objectives, and priorities. They will work with key stakeholders to design and develop enterprise business solutions for the customer and serve as a technical resource leading the configuration, development, support, and maintenance of a large, custom ServiceNow application suite of capabilities. The candidate will effectively leverage the ServiceNow platform and their own expertise to implement enterprise business...
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NetImpact Strategies builds software for Federal agencies, and we build it with AI. We are hiring engineers who own a solution end to end: sit with the customer, turn what they need into a specification, direct AI coding agents to build it, prove it works, get it into a Federal production environment, and hand it to sustainment. You will work in Claude Code, OpenAI Codex, GitHub Copilot, and our proprietary AI software generation platform every day.
The Technical Architect extracts meaning from what a customer is asking and converts it into the right technology. The role is senior enough to own the architecture, close enough to the...
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NetImpact Strategies is seeking a ServiceNow Business Analyst & Quality Engineer to provide independent analysis and release assurance for a Federal Agency's ServiceNow platform. This role owns requirements gathering, automated and regression testing, test evidence, defect analysis, release-readiness validation, and post-production verification so delivery speed can increase without weakening platform reliability, security, or upgradeability.
This position is requires U.S. citizenship and a post-award Government background investigation.
Key...
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NetImpact Strategies is seeking a ServiceNow Implementation Specialist to configure and implement approved ServiceNow capabilities for a Federal Agency. This role translates validated requirements and architecture into maintainable platform configuration, automation, integrations, catalog/workflow capabilities, and controlled production deployments while providing late-window engineering depth.
Work schedule: Monday-Friday, representative late implementation shift supporting the end of the 1:30 p.m.-10:00 p.m. Eastern service window; planned after-hours activities and...
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NetImpact Strategies is seeking a Senior ServiceNow Developer to provide hands-on platform engineering for a Federal Agency. This role delivers complex remediation, integrations, automation, scripting, scoped applications, and approved platform enhancements while providing early-window Tier 3 engineering support and protecting upgradeability through reusable, well-tested ServiceNow-native solutions.
Work schedule: Monday-Friday, representative early engineering shift supporting the start of the 6:00 a.m.-2:30 p.m. Eastern service window; planned...
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NetImpact Strategies is seeking a Senior Operations System Administrator to provide infrastructure-oriented ServiceNow platform operations for a Federal Agency. This role anchors early and late-window operations and provides deep troubleshooting across MID Servers, supporting VMs/operating systems, queues, connectivity, maintenance, security controls, recovery, and service restoration while working closely with the ServiceNow System Administrator and implementation team.
Work schedule: Monday-Friday,...
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NetImpact Strategies is seeking a ServiceNow System Administrator / Platform Operations Lead to own the day-to-day condition of an enterprise ServiceNow platform supporting a Federal Agency. This role leads platform administration, Tier 2/Tier 3 restoration, incident/problem/change execution, release operations, platform health, MID Server and integration monitoring, security controls, and evidence-producing operations.
This position requires U.S. citizenship and a post-award Government background investigation.
Key Responsibilities
- Lead day-to-day platform operations and coordinate incident, problem, request, change, release, maintenance,...
