ServiceNow Architect Level III

The Transportation Security Administration (TSA) Office of Information Technology (OIT) - Application Development Division (ADD) has a requirement for Flexible Agile Scalable Team (FAST) to support multiple Agile teams to support Agile design, development, and sustainment of human capital systems for all TSA employees. This project covers the implementation and support for TSA’s human capital systems.

Responsibilities

• Oversee the Architect and design of ServiceNow HRSD solutions for clients and customers (providing employee, manager, and HR functionality for Pay, Personnel, and Benefits).
• Lead technical teams in the implementation and operations of HRSD solutions.
• Engage with executive stakeholders to establish strategic roadmaps and provide thought leadership.
• Develop business cases and contribute to business development opportunities.

Required

Career level with a complete understanding and wide application of technical principles, theories, and concepts.  Working under only general direction, provides technical solutions to a wide range of difficult problems.  Independently determines and develops approach to solutions. Minimum 5 years’ experience + bachelor’s degree or equivalent (Associate degree +2 years’ experience; 6 years’ experience; or relevant professional certification); Successful completion of higher education which has not resulted in a degree may be counted as one year of experience.

• Architect and design ServiceNow HRSD solutions – 5+ years.
• Lead implementations of ServiceNow HRSD solutions – 5+ years.
• ServiceNow Certified HR Implementation Specialist.
• Engage with client stakeholders and customers to determine solution requirements and improvements – 8+ years.
• Engage with client executives to generate roadmaps and recommendations – 5+ years.
• Create roadmaps for technical offering growth and innovation – 5+ years.
• Understand and design integrations and interfaces with other systems – 8+ years.
• Understand and design data models – 8+ years.
• Excellent customer relationship management skills including effective oral and written communications – 8+ years.
• Microsoft Word and Microsoft Excel Experience

 Preferred

• Certifications in ServiceNow modules that are not HRSD.
• Understanding of other ServiceNow products.
• Understanding of other HR technologies (PeopleSoft HCM, Cornerstone On Demand, etc.).
• Understanding of Agile development methodology and willingness to knowledge transfer.
• Experience with Federal agencies, their requirements, and their workflows.
• Federal Consulting Industry Experience Preferred

#LI-Remote

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019 & 2020!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").