ServiceNow Developer Mid

We have an opportunity for a ServiceNow Developer Mid-Level to join our talented ServiceNow implementation practice supporting US Federal customers and the enhancements of a ServiceNow Solution.  We are seeking candidates who can demonstrate their ability to perform with agility and act with an understanding of the importance of the customer’s mission--delivering value by managing dynamic environments, objectives, and priorities. The candidate will effectively leverage the full ServiceNow suite configuration and functionality, including their own expertise to implement enterprise business solutions for our customer.  They will be a member of a cross-functional team responsible for enhancing the ServiceNow platform, implementing new products, and developing ServiceNow solutions. 

Responsibilities 

• Updates documentation in alignment with any changes made to software in each sprint. 
• Creates / updates sets to move software updates between environments. 
• Ensures solution is configured to the proper security standard, as well as configured for performance, scalability, upgradability, and re-usability. 
• Responsible for configuration/customization of the ServiceNow system to deliver project enhancements. 
• Troubleshoots/resolves issues during configuration, testing, and release. 
• Ability to provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes and performing root cause analysis 
• Experience working with team to estimate, plan, and execute all assigned tasks and report on progress. 

Required  

• 2+ Years of relevant experience with the ServiceNow platform 
• ServiceNow Certified System Administrator  
• ServiceNow Certified Application Developer 
• Must be eligible to meet government eligibility requirements. 

Preferred  

• Federal Consulting Industry Experience  
• ServiceNow Certified Implementation Specialist 

• Bachelor's degree  
• ITIL v3 or v4 Certification  
• Agile/Scrum related certifications  

#LI-Remote 

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").