Network Administrator Mid

We are seeking a skilled Network Administrator - Level II to provide comprehensive support for our network and desktop infrastructure. The successful candidate will ensure the optimal performance and security of our LAN, WAN, and wireless networks, as well as maintain and troubleshoot desktop systems. This role requires proficiency in identity management, incident management, and continuous improvement to uphold high standards of service.

Responsibilities:

• Provide comprehensive maintenance and support for Local Area Networks (LAN), Wide Area Networks (WAN), and wireless LANs.
• Ensure network connectivity and performance at all supported sites.
• Support desktop infrastructure, including setup, configuration, and troubleshooting of hardware and software.
• Manage and maintain desktop operating systems and applications.
• Implement and maintain identity management systems, ensuring secure and efficient user authentication and authorization processes.
• Support the provisioning and de-provisioning of user accounts and access rights.
• Utilize the Government's incident management system (currently MHS ServiceNow) to log, track, and resolve network and desktop-related incidents.
• Escalate issues as necessary and ensure timely resolution of incidents to minimize downtime.
• Configure and troubleshoot network and desktop hardware and software to meet organizational needs and standards.
• Perform routine checks and maintenance to ensure system stability and performance.
• Implement security measures to protect network and desktop systems from threats.
• Conduct regular security assessments and ensure compliance with agency policies and standards.
• Maintain detailed documentation of network configurations, desktop setups, changes, and incidents.
• Prepare and submit reports on network and desktop performance, issues, and resolutions.
• Work collaboratively with other IT teams to ensure seamless support and integration of network and desktop systems.
• Communicate effectively with users, providing updates and addressing any concerns regarding network and desktop services.
• Provide training and support to users on network and desktop-related topics.
• Develop and maintain knowledge base articles and standard operating procedures to assist users and IT staff.
• Stay updated with the latest network and desktop technologies and best practices.
• Recommend and implement improvements to enhance the performance and reliability of network and desktop systems.

Required

• Bachelor’s degree and/or equivalency.
• One or more of the following (IAT II)
  • CCNA-Security
  • CySA+ **
  • GICSP
  • GSEC
  • Security+ CE
  • CND
  • SSCP
• CE: Associate (professional preferred) level certificate for supported technology. 
• Four (4) years of progressive experience demonstrating the required proficiency.
• Secret Clearance.

Preferred

• Federal Consulting Industry Experience Preferred

#LI-Hybrid

Perks of working at NetImpact Strategies

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required
• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").