ServiceNow Architect

We are seeking an experienced ServiceNow Architect to lead the design and development of ServiceNow solutions. This role involves architecting scalable systems, managing data migration, and ensuring adherence to best practices. You will also be responsible for implementing solutions in Proven Optics, SPM, and GRC modules within ServiceNow.

100% Remote | Active Secret Clearance Required

Key Responsibilities:

• Lead technical architecture, system design, and ensure developers follow standards.
• Design and implement flexible, scalable data models and guide data migration from legacy systems.
• Architect and configure solutions in Proven Optics, SPM, and GRC modules.
• Provide technical leadership, mentor developers, and conduct peer code reviews.
• Oversee system upgrades, patches, and collaborate with administrators on platform improvements.
• Translate business requirements into detailed technical designs.
• Troubleshoot complex issues, implement bug fixes, and perform root cause analysis.
• Certified professional that leads architecture consulting efforts; with a focus on sun setting of older technologies, and the strategic implications regarding current and future organization landscape
• Perform hands on advanced technical development work as required
• Provide technical leadership, and designing platform architectures for a Cloud environment
• Design/develop new software products, major enhancements
• Lead a large development team in the design of highly complex software systems
• Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms.
• Performs feasibility analysis on potential future projects
• Plan/execute application releases through Production/Pre-production
• Implement/manage a continuous integration/delivery pipeline

Requirements:

• Master's Degree and 8+ years experience or Bachelor’s degree and 12+ years experience as a ServiceNow Architect leading solution development.
• Expertise in ITSM, CMDB, HW Asset Management, and MID Server integration.
• Proven experience with Proven Optics, SPM, and GRC modules in ServiceNow.
• Strong understanding of database structures, data mining, and front-end technologies (HTML, CSS, JavaScript).
• Experience with custom REST/SOAP APIs and leading development teams.
• Active Secret Clearance and eligibility for government requirements.

Preferred:

• Experience supporting Federal Government clients.

#LI-Remote

Perks of working at NetImpact Strategies 

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team 

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required 

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays 

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) 

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! 

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! 

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!  

ABOUT US 

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. 

ACCESSIBILITY NOTE 

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com. 

EQUAL OPPORTUNITY EMPLOYER 

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").