Program Manager – IT Infrastructure

NetImpact Strategies is seeking an experienced Program Manager to lead IT operations and strategic initiatives for a federal customer. This role ensures projects are delivered on time, within budget, and to the highest quality, while aligning with federal IT standards and organizational goals. The role involves oversight and coordination across all project execution and operations initiatives, based on-site in Alexandria.

Key Responsibilities

• Oversee and coordinate contractor and subcontractor activities to meet SOW deliverables.
• Manage full project lifecycle: planning, execution, monitoring, and closure.
• Develop and maintain integrated master milestone schedules, charters, work plans, and SLAs.
• Ensure IT operations and initiatives are delivered on time, within budget, and to quality standards.
• Track project milestones, monitor budget expenditures, and manage resource allocation.
• Identify, log, and mitigate program risks and issues.
• Maintain effective communication with internal/external stakeholders.
• Implement and update communication plans; provide timely status updates and escalations.
• Prepare and present materials (e.g., dashboards, capital business cases) to governance boards and leadership.
• Create and maintain program documentation: dashboards, enterprise risk matrices, data analyses, and status reports.
• Support audit and data calls by providing accurate and timely information.
• Ensure compliance with federal regulations and standards (e.g., GPRA, Clinger-Cohen Act).
• Develop and implement strategic plans to improve IT service delivery and support automation initiatives.
• Lead continuous improvement efforts and optimize processes for greater efficiency and value.
• Design, plan, and coordinate cross-functional project teams.
• Assign tasks, monitor outcomes, and negotiate resource commitments.
• Provide technical oversight and support for complex application features and technical designs.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Math, Statistics, Operations Research, or related field.
• Minimum 10 years of federal IT program management experience, ideally within regulatory or financial agencies.
• PMP (Project Management Professional) certification required.
• Demonstrated ability to lead federal IT programs in compliance with regulations (e.g., Clinger-Cohen, GPRA).

Preferred Qualifications

• Expert in program governance, risk management, budgeting, and compliance frameworks.
• Proficient in developing strategic roadmaps, business cases, SLAs, and performance dashboards.
• Skilled at stakeholder engagement, translates technical details into executive-level briefings.
• Adept at process improvement and adoption of automation practices.
• Strong leader: builds collaborative teams, negotiates resources, and resolves conflicts efficiently.
• Familiar with audit processes and data integrity standards.

Perks of working at NetImpact Strategies 

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team 

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required 

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays 

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) 

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! 

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! 

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!  

ABOUT US 

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. 

ACCESSIBILITY NOTE 

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.