Learning Management System Administrator (LMS)

We have an opportunity for Learning Management System (LMS) Administrator to join our team. The successful candidate will provide system administration for LMS to deliver training in a variety of settings (i.e., classroom, web, and on-site production facilities) for the LMS. Manages coordination and review aspects of LMS courseware and tracking of all agency courses in JKO production and testing. The successful candidate will also provide a variety of client needs, such as supporting leadership cohorts through self-paced coursework. The ideal fit for this role will be a highly collaborative and motivated self-starter, with strong analytic and organizational skills.

Typical responsibilities include:

• Provides system administration for LMS and LMS system training as required.
• Provides technical support for LMS users, diagnosing and resolving system, access, enrollment, and content issues in a timely manner. Ensures managing and tracking of DHA training courseware in production and testing and conforms to DHA LMS mission and/or program guidelines.
• Employs approved LMS instructional methods and materials to conduct training courses.
• Collaborates with eLearning team, DHA stakeholders, and Government management.
• Liaises with subject matter experts regarding implementation and coordinates courseware gate reviews with customers regarding implementation of courses to LMS
• Communicates effectively with leadership. Provides timely notification on items requiring Government action.
• Designs and facilitates Train–the-Trainer sessions remotely.
• Maintains records of client communication, project progress, required course documentation, and combined feedback for each assigned project.
• Leads training for elevated user roles within the LMS system to facilitate cross-functional learning of the system.
• Utilizes a quality assurance process to ensure consistency within and between training deliverables and advising on operational enhancements that supports improved quality.

Requirements

• Associate’s degree in Technology in Education from an accredited college or university with at least 2 years of experience in LMS administration; and/or at least 5 years of experience in LMS administration
• Self-starter, highly motivated, and a team player.
• Meticulous attention to detail.
• Proficient with MS Office Tools, namely Teams, SharePoint, Word, and PowerPoint and willingness to learn other tools and applications.
• Strong customer service and interpersonal communications.
• Experience working in or with the Federal Government preferred.
• Genuine desire to learn is essential.
• Strong presentation and communication skills in both oral and written form, including proof-reading.
• Able to manage competing priorities in a fast-paced environment.
• Ability to build, maintain, and manage relationships and partnerships within government and contracting personnel.

Desirable Qualities:

• Ability to collaborate with peers, subject-matter experts, and project partners by clarifying deliverables and reinforcing outcomes.
• Previous LMS experience preferred.
• Ability to improve practice based on supervisor, peer, and subject-matter expert feedback.
• Strong remote work experience and skills (e.g., Teams, Asana, SharePoint, etc.).
• Eager to collaborate and be flexible to meet the needs of clients and adult learners across the agency.

#LI-Remote

Perks of working at NetImpact Strategies 

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team 

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required 

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy, one (1) additional day of paid wellness leave per calendar year, and observe ten (10) federal holidays 

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) 

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! 

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! 

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!  

ABOUT US 

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. 

ACCESSIBILITY NOTE 

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com.