Job Listings

Our company is seeking an experienced ServiceNow Administrator to manage and enhance the ServiceNow platform for a federal client. This role involves configuring, customizing, and maintaining the platform to meet organizational needs, ensuring optimal performance and user satisfaction.   Key Responsibilities - Plan, execute, monitor, and complete technical tasks related to ServiceNow configuration and implementation, supporting Tier 1, Tier 2, and Tier 3...

Summary Our company is seeking an experienced Configuration Manager to establish and maintain configuration management for hardware, software, and network CIs. They will control and documents authorized changes, conduct audits, and provide accurate status accounting. They support change/release practices, produce CM baselines and reports, and advances automation (e.g., IaC) to streamline provisioning and deployments while minimizing service disruption.  

Summary NetImpact Strategies is seeking an experienced Help Desk Manager to oversee and optimize Help Desk operations for all support tiers. You will manage ticket queues, enforce OneStop SLAs and processes, and leverage ServiceNow workflows to drive continuous service improvements. Your leadership will ensure efficient workload distribution, performance reporting, and high service quality.   Key Responsibilities -

The Senior Organizational Change Analyst/Consultant plays a pivotal role in leading and managing large-scale OCM initiatives that align with the organization’s strategic objectives. This role involves applying advanced OCM theories and models to develop comprehensive change management plans, conducting in-depth stakeholder analyses, and assessing the impact of proposed changes. The Senior Analyst/Consultant collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.