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NetImpact Strategies is seeking a ServiceNow Business Analyst & Quality Engineer to provide independent analysis and release assurance for a Federal Agency's ServiceNow platform. This role owns requirements gathering, automated and regression testing, test evidence, defect analysis, release-readiness validation, and post-production verification so delivery speed can increase without weakening platform reliability, security, or upgradeability.
This position is requires U.S. citizenship and a post-award Government background investigation.
Key...
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NetImpact Strategies is seeking a ServiceNow Implementation Specialist to configure and implement approved ServiceNow capabilities for a Federal Agency. This role translates validated requirements and architecture into maintainable platform configuration, automation, integrations, catalog/workflow capabilities, and controlled production deployments while providing late-window engineering depth.
Work schedule: Monday-Friday, representative late implementation shift supporting the end of the 1:30 p.m.-10:00 p.m. Eastern service window; planned after-hours activities and...
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NetImpact Strategies is seeking a Senior ServiceNow Developer to provide hands-on platform engineering for a Federal Agency. This role delivers complex remediation, integrations, automation, scripting, scoped applications, and approved platform enhancements while providing early-window Tier 3 engineering support and protecting upgradeability through reusable, well-tested ServiceNow-native solutions.
Work schedule: Monday-Friday, representative early engineering shift supporting the start of the 6:00 a.m.-2:30 p.m. Eastern service window; planned...
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NetImpact Strategies is seeking a Senior Operations System Administrator to provide infrastructure-oriented ServiceNow platform operations for a Federal Agency. This role anchors early and late-window operations and provides deep troubleshooting across MID Servers, supporting VMs/operating systems, queues, connectivity, maintenance, security controls, recovery, and service restoration while working closely with the ServiceNow System Administrator and implementation team.
Work schedule: Monday-Friday,...
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NetImpact Strategies is seeking a ServiceNow System Administrator / Platform Operations Lead to own the day-to-day condition of an enterprise ServiceNow platform supporting a Federal Agency. This role leads platform administration, Tier 2/Tier 3 restoration, incident/problem/change execution, release operations, platform health, MID Server and integration monitoring, security controls, and evidence-producing operations.
This position requires U.S. citizenship and a post-award Government background investigation.
Key Responsibilities
- Lead day-to-day platform operations and coordinate incident, problem, request, change, release, maintenance,...
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NetImpact Strategies is seeking a Principal ServiceNow Platform Architect to serve as the technical authority for a Federal Agency's enterprise ServiceNow platform. This role protects platform integrity and lifecycle health across architecture, security, integrations, data, reuse, release risk, technical debt, and complex escalation while enabling multiple product and O&M teams to deliver safely on a shared platform.
This position requires U.S. citizenship and a post-award Government background investigation.
Key Responsibilities
- Establish and maintain platform architecture standards, design models,...
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NetImpact Strategies is seeking a ServiceNow Delivery / Project Manager to lead a ServiceNow Platform Operations team supporting a Federal Agency. This role is the single point of management accountability for delivery, staffing, priorities, performance, quality, risk, customer communications, transition, and multi-vendor coordination. The PM ensures the team can protect operations, meet contractual commitments, and continue planned delivery when incidents, releases, security work, and backlog demand compete for capacity.
This position requires U.S. citizenship and a post-award Government background investigation.
Key Responsibilities
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The Senior Organizational Change Analyst/Consultant plays a pivotal role in leading and managing large-scale OCM initiatives that align with the organization’s strategic objectives. This role involves applying advanced OCM theories and models to develop comprehensive change management plans, conducting in-depth stakeholder analyses, and assessing the impact of proposed changes. The Senior Analyst/Consultant collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.
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The Senior Organizational Change Analyst/Consultant plays a pivotal role in leading and managing large-scale OCM initiatives that align with the organization’s strategic objectives. This role involves applying advanced OCM theories and models to develop comprehensive change management plans, conducting in-depth stakeholder analyses, and assessing the impact of proposed changes. The Senior Analyst/Consultant collaborates with executive leadership, stakeholders, and cross-functional teams to ensure effective change implementation. This position requires exceptional leadership, communication, and analytical skills to drive successful organizational change.
